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58.Q:I received the goods but found out some of the products are broken and some of the packages seemed to have been opened by someone, what should I do ?

2019-05-10

A:First we want our clients to always remember this: do not sign for any goods from the couriers with damaged outside packages !
We only be responsible for product damage caused by improper packing by our side. Since it's hard to make judgment for whose fault that was, we require our clients always send us proof such as pictures to identify the situation.

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